Boris Dinkevich

My NexusOne broke down.

All it took is a fall from about one foot, to render it useless. Reminds me my old Nokia phone. You could hammer nails with it, hell you could hammer hammers with it !

So I called up my cell provider, Orange.

Me: Hello

Orange: Hello Sir, how may I help you ?

Hello, I would like to cancel my wireless internet.

You can’t

I .. what ?

Can’t.

But.. why ?

I press a button and it said “You can’t”

A button ?

Yes.

Which button ?

The cancel Internet one. Said “Can’t”

… did it maybe say why ?

Yes, you have a 3G phone so you are committed to the wireless internet.

What ? But its my phone. I bought it 2 months ago

But the one you had before also had 3G. So you are comitted.

Wait.. wait.. but I didn’t have internet before I called you two months ago.

That was a mistake.

OK, so how do we fix this ?

Fix it ? If I fix it, you will need to pay one year back.

Wtf ? Why ?

All 3G customers are committed to a 3 year plan and must pay. You didn’t pay because there was some glitch.

Yes, but I also didn’t get the service

*blinks*

So why would I pay for a year when I didn’t get service

Because you are committed.

Can’t you just cancel the internet I have now ?

No, when I press cancel a box pups-up saying I can’t

So who can I talk to, to solve the problem

Me

OK, So what can we do ?

You can go on paying quietly or I can fix the problem and you will go on paying quietly AND pay a year of fees.

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Orange: Is there anything else I can do for you ?

Me: …aa….

Orange: Have a great day

Me: Yes.. thank you.. I..